Advisors & Staff

arrowsThe Hive connects students, faculty, staff and services on campus to each other and creates a channel for communication across these areas in support of the student.  The Hive is being implemented as part of and in support of the Academic Student Success Network at CSB and SJU. The Student Success Network is here to empower students to reach their academic, personal, and career potential through learning, reflection, and connection. CSB/SJU staff members are important members of the students connected network for success as they navigate their way from their first year at CSB/SJU to graduation. 

Staff at CSB/SJU are able to support students via the Hive in the following ways: 

  • Notify others such as Academic Advising, Residential Life & Housing, tutoring resources and more of student who would benefit from connection with resources via referrals or raising an alert
  • Utilize online scheduling tool to be accessible and available to students seeking support or resources 
  • Prepare for and document student meetings
  • View and resolve Flags, High Fives and Referrals raised by faculty or other staff as designated by role and workflow in system

Written Guides and Directions 

Video Tutorials

Service Catalog

We will also be reaching out to set up many departments that have direct student contact in support roles to set up a "Service" or profile for your department in The Hive.  This will allow students to search for and see the departments information in their success network.  Details such as your location, office hours, phone number, staff members and in some cases the ability for the student to schedule with your office or members of your team will be part of your service profile.  We have developed a few documents to assist us in creating your service profile and to review if  additional appointment types or speednotes  need to be put in place which may be beneficial to your team.

Still have questions?

Check the Frequently Asked Questions for The Hive

Attend a training session for in person assistance -  Spring 2020 Training Schedule