Work Order Requests

If this is an emergency during normal business hours (7:30 am - 4:00 pm), please contact the Physical Plant at 320-363-3306 (ext. 3306). After hours emergencies should be reported to Life Safety Services at 320-363-2144 (ext. 2144). Emergency situations include gas leaks, electrical failure or malfunction, building temperature below 50 degrees, significant plumbing/water leaks, or a lock problem affecting safety or security.

For routine work requests, please review the information below to identify the correct office to contact for your work order request:

Physical Plant Work Requests

Building temperature/ventilation issues
Water leaks/plumbing problems
Water temperature/pressure problems
Malfunctioning electrical outlets
Elevator malfunction
Door and window repairs
Lock problems
Key requests
Roof leaks
Paint touch ups
Built-in furniture
New signage/signage repair

Click Here to Submit a Physical Plant Work Request Online

Or Contact the Physical Plant Office At:

St. John's Physical Plant

Phone: 320-363-3306

[email protected]

Custodial Services Work Requests

Lightbulb/light fixture issues
Appliance repair
Vacuum repair
Carpet and flooring
Movable furniture
Window coverings
Pest control
Refuse management
Recycling (including appliances/electronics)
Shredding management
Paper towel/soap/other dispensers
Interior building cleanup

Click Here to Submit a Custodial Services Work Request Online

Or Contact the Custodial Services Office At:

St. John's University Custodial Services

Phone: 320-363-3271

[email protected]

IT Services Work Requests

Wired Ethernet port is not working in a student room.
Wireless signal is weak or failing in an area.
Lab computer is not working properly (you will need the NODE or asset tag number from printer)
Lab printer is not working properly (you will need the NODE or asset tag number from the printer)

Click Here to Submit An IT Services Work Request Online

Or Contact the Help Desk At:

Phone: 320-363-2228

[email protected]