Work Order Requests

If this is an emergency during normal business hours (7:30 am - 4:00 pm), please contact the Physical Plant at 320-363-3306 (ext. 3306). After hours emergencies should be reported to Life Safety Services at 320-363-2144 (ext. 2144). Emergency situations include gas leaks, electrical failure or malfunction, building temperature below 50 degrees, significant plumbing/water leaks, or a lock problem affecting safety or security.

For routine work requests, please review the information below to identify the correct office to contact for your work order request:

Physical Plant Work Requests

  • Building temperature/ventilation issues
  • Water leaks/plumbing problems
  • Water temperature/pressure problems
  • Malfunctioning electrical outlets
  • Elevator malfunction
  • Door and window repairs
  • Lock problems
  • Key requests
  • Roof leaks
  • Paint touch ups
  • Built-in furniture
  • New signage/signage repair


Click Here to Submit a Physical Plant Work Request Online


Or Contact the Physical Plant Office At:

St. John's Physical Plant

Phone: 320-363-3306

[email protected]

Custodial Services Work Requests

  • Lightbulb/light fixture issues
  • Appliance repair
  • Vacuum repair
  • Carpet and flooring
  • Movable furniture
  • Window coverings
  • Pest control
  • Refuse management
  • Recycling (including appliances/electronics)
  • Shredding management
  • Paper towel/soap/other dispensers
  • Interior building cleanup


Click Here to Submit a Custodial Services Work Request Online


Or Contact the Custodial Services Office At:

St. John's University Custodial Services

Phone: 320-363-3271

[email protected]

IT Services Work Requests

  • Wired Ethernet port is not working in a student room.
  • Wireless signal is weak or failing in an area.
  • Lab computer is not working properly (you will need the NODE or asset tag number from printer)
  • Lab printer is not working properly (you will need the NODE or asset tag number from the printer)


Click Here to Submit An IT Services Work Request Online

 Or Contact the Help Desk At:

 Phone: 320-363-2228

[email protected]

Custodial Services Material Request 

Click Here to Submit a Custodial Services Material Request