Frequently Asked Questions (FAQs)
Q: Why can’t I find CSB or SJU when I am searching for them?
The institutions are only accessible as “College of St Benedict & St John’s University (MN).”
Q: How much does a transcript cost through the National Student Clearinghouse?
- Mail/Hold for Pickup – $12.90 per copy effective 7.1.2024
- Electronic Transcript Exchange (ETX**) – $10.90 per copy
- Official PDF – $12.65 per copy
**ETX is a secure data exchange between CSB/SJU and select other educational institutions/organizations. When ETX is available, the electronic PDF option will NOT be available in the ordering process.
Q: What if my transcript order is placed on a hold?
eTranscript requests that are on hold will remain in the system for 15 days. If the hold is not resolved, the order will be automatically cancelled.
Q: How do I track the status of my transcript order?
https://tsorder.studentclearinghouse.org/tyo/login