Delivery Policy

DVD/VHS SHOWINGS

Media Services no longer delivers DVDs or VHS media to any CSB or SJU location. DVD and VHS used for showings should be reserved through the library and then picked up at the circulation desk.

ROOM RESERVATIONS

To use a viewing room for a DVD or VHS class showing, it needs to be reserved. Use of Quad 346 (Little Theater) is scheduled via the Registrar's Office, and SJU Events department in the evening. Alcuin's Sullivan Auditorium can also be reserved through the CSB/SJU library website's booking portal

DVD/VHS RESERVE REQUESTS (FACULTY ONLY)

If a DVD or VHS tape is required for a class showing in a room or location that isn't a designated delivery location, then the faculty member may request to have the DVD or VHS media put on reserve behind a library circulation desk for pick-up. Please contact either the SJU Library Circulation Desk (320.363.2120), CSB Clemens Library Circulation Desk (320.363.5604) or fill out a Media Request Form. Use of the Media Request form is only allowed for faculty that plan to show DVD or VHS media in a classroom setting.


LOW (LAPTOP CART) DELIVERY 

LOWs are IT Services/Media Services managed portable carts that each hold 24 laptops. These carts are for classrooms use and other applications that require multiple computers. Currently, there is one  LOW cart(PE and NSC Buildings ONLY) available on SJU campus and 2 carts(HAB and Ardolf) on the CSB campus.

BOOKING

Media Services assists IT Services in coordinating and booking of the LOW carts. To reserve a LOW cart for a class or event, please contact the respective CSB or SJU Media Services office.  LOW carts are scheduled on a first come first serve basis. Please request at least two class days in advance.

DELIVERY

Media Services is responsible for physically delivering and retrieving LOW carts to and from the designated location. A lock key is included with each LOW that must be given to a teacher, requester or other designated person by Media Services for the duration of cart usage, and will need to be returned to Media Services with the LOW cart at the end of the reservation. The teacher, requester or designated person is responsible for the LOW cart, laptops and key for the span of its use.  It is also general policy to store and lock all laptops inside the LOW cart for charging and safe-keeping when not in use.

TECHNICAL SUPPORT

All LOW carts are IT Services' equipment. IT Services provides all technical support, updates equipment and installs software for each laptop. IT Services also reserves final say and control over cart usage. If users encounter problems with the equipment, they should seek technical support from IT Services. If a specific software program is needed to be installed on the laptops, IT services will need to approve and install that software. Please allow IT Services adequate time to install any requested software. Media Services does not have administrative rights to any of the LOW computers and will not be able to assist with LOW technical support. All technical support inquiries can be directed to the IT help desk at 320.363.2228 or [email protected].


OTHER EQUIPMENT DELIVERY:

Media Services delivers multiple types of media equipment, such as computer/projector units, and audio/video devices. Please contact our office to discuss these options with a Media Services staff member.  Please make your request at least two days in advance.