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General Customer Satisfaction Survey

The purpose of this survey is to assess the quality of the Student Accounts Office and the services that we provide. Please respond to the following questions regarding your experience with the Student Accounts Office. Participation is voluntary and responses will be anonymous.
What is your relationship with the College of Saint Benedict?
If you are a student or a parent of a student, what is the student's current year in school?
In your most recent customer service experience, how did you contact the Student Accounts representative?
What were your reasons for contacting the Student Accounts Office? (check all that apply)

How long did it take to get your request taken care of?
Please rate your overall impression of the Student Accounts Office:
  Excellent Good Fair Poor N/A
Knowledge of Staff
Completeness of Service
Promptness of Service
Courtesy of Service

Do you utilize our web site for Student Accounts Office information? http://www.csbsju.edu/CSB-Student-Accounts.htm
Do you utilize our web site for online account payment options?

Please note that specific issues will not be addressed from here. If you would like a response, please contact us at [email protected]