Mental Health Emergency

A mental health emergency is a life threatening situation in which an individual is imminently threatening harm to self or others, severely disoriented or out of touch with reality, has a severe inability to function, or is otherwise distraught and out of control.

Call CSB Campus Security (320-363-5000) or SJU Life Safety Services (320-363-2144) or call 911. Give the following information:
  1. Building location.
  2. Description of the behavior(s), situation, and person/people involved.
Mental Health Crisis
A mental health crisis is a non-life threatening situation in which an individual is exhibiting extreme emotional disturbance or behavioral distress, considering harm to self or others, disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed.
  1. Call CSB/SJU Counseling & Psychological Services – state that you have a person in crisis:  
    CSB: 320-363-5605
    SJU: 320-363-3236
  2. Escort them to either Counseling office:
    CSB: Health Center - Lottie Hall, Lower Level
    SJU: Personal & Professional Development Center - Mary Hall 10
  3. Contact CSB Campus Security (320-363-5000) or SJU Life Safety Services (320-363-2144) if you would like an escort.
  4. If possible, remain with the person until help arrives.
Special Circumstances
If the person in Mental Health Emergency or Crisis is contacting you by text, voice or video communication:
  1. Attempt to get the person’s name, phone number and location.
  2. Keep the conversation going while you get someone’s attention and, depending on the level of urgency, seek professional help.
If the person in Mental Health Emergency or Crisis is communicating with you by email:
  1. Print email, include contact info.
  2. Depending on the level of urgency, seek professional help.