College of Saint Benedict Telecommunication Services

GENERAL INFORMATION

• Authorization Codes
• Billing/Payment Procedures
• Cellular Phone Safety Guidelines
• Collect/Calling Card Calls
• Directory Assistance
• Emergency
• Fax Machines
• Harassment or Obscene Calls
• Local Calling Area
• Long Distance and Toll Free Dialing
• Qwest Dex Local Directory
• Rates
• Unsolicited Calls

VOICE MAIL/COMMUNITE' UNIFIED MESSAGING

• Groups
• Listening To/Reviewing Messages
• Personal Profile
• Recorded Names and Greetings
• Responding to Messages
• Sending Messages
• Transfer Options
• Voice Mail Setup

STANDARD TELEPHONE EQUIPMENT (STE) / ANALOG PHONES

(Dorm/Office Phone)

• Abbreviated Dialing
• Callback - Busy
• Call Pickup
• Conference Call
• Call Forwarding - All Calls
• External Calls
• Internal Calls
• Hold
• Last Number Redial
• Ring Pattern
• Transfer - Announced
• Transfer - Unannounced
• Vocabulary
• 3-Way Conference Call

INTEGRATED TERMINAL EQUIPMENT (ITE) / DIGITAL PHONES (Faculty. Staff, & Some Office Phones)

• Abbreviated Dialing
• Automatic Dialing
• Call Back
• Call Forwarding
• Call Hold
• Call Pickup
• Conference Calls
• Intercom
• Last Number Dialed
• Placing Calls
• Repair
• Tones Rings
• Transfer

Colleen Lommel
Director of Telecommunications CSB/SJU
College of St. Benedict
37 South College Ave So
St. Joseph, MN 56374
CSB/SJU: 320-363-5566
CLommel@csbsju.edu