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Communite´ Voicemail Menus
Before you can use Communite´, you must set up your mailbox by phone or via the Personal Settings web page. Record your name, a personal greeting, and change your passcode from the default one assigned by your administrator.
Menu Options
- General Information
- Setting Up Your Mailbox
- Accessing Your Mailbox From on Campus
- Accessing Your Mailbox From off Campus
- Accessing Your Mailbox Through the Computer
- Accessing Your Calendar
- Managing Your Personal Options
Set User Status
Manage Personal Prompts
Administrative Options
Manage Deleted Messages - Managing Your Voice Mail
Listening to New Messages
Listening to Saved Messages - Managing Your Voice Messages
- Placing a Call
- Sending Voice Mail
- Managing Your Email
Listen to New Email
Listen to Saved Email - Accessing Another Email Folder
- Deleting Email Messages
- Voice Mail Tips and Shortcuts
General Information
To Enter the System
- Dial the voicemail system number.
- Enter mailbox number and press # .
- Enter passcode and press # .
- Example: 1111 (voicemail system), 2222 (mailbox number), #, passcode, # .
Communite´ Main Menu Options
1 Manage Voice Messages
3 Manage Email
4 Send Voice Mail
5 Manage Personal Options
6 Access Calendar
8 Access Another Mailbox Folder
9 Place a Call
Features Available at all times
* Return to previous menu
# Finish a key entry
During message playback you may:
1 Save current message
2 Forward message to extension
3 Skip to next message
4 Replay current message
5 Rewind 6 seconds
6 Fast forward 6 seconds
7 Delete this message, play next
8 Decrease volume
9 Increase volume
Access your mailbox.
- Dial the voicemail system number:
6700 for CSB
2000 for SJU - Enter your mailbox number and press # .
- Enter your passcode and press # .
At this point, you will reach a tutorial that will guide you through setting up your mailbox. You will be able to
- Change your passcode from the default passcode.
- Record your name prompt.
- Record your voicemail greeting.
- Complete your personal options setup.
Accessing Your Mailbox From on Campus
Dial your voicemail system number:
6700 for CSB
2000 for SJU
When the system greets you:
- Enter your mailbox number and press # .
- Enter your passcode and press # .
Example:
- CSB: 6700 (voicemail system), 7777 (mailbox number), #, passcode, #
- SJU: 2000 (voicemail system), 2222 (mailbox number), #, passcode, #
Accessing Your Mailbox From Off Campus
Dial the voicemail system number:
- CSB: 320-363-6700
- SJU: 320-363-2000
When the system greets you:
-
Enter your mailbox number and press # .
-
Enter your passcode and press # .
Example:
- CSB: 320-363-6700 (voicemail system), 2222 (mailbox number), #, passcode, #.
- SJU: 320-363-2000 (voicemail system), 2222 (mailbox number), #, passcode, #.
Accessing Your Mailbox Through the Computer
After you set up your mailbox by phone, you can also begin using the Communite´ Personal Settings web interface. You can access the web interface after running the Communite´ Client components on your workstation.
If you haven't yet changed your passcode from the default one assigned by your administrator, a dialog box pops up before the Personal Settings page, asking you to change your passcode.
To open the main page, with the Outlook bar turned on, click the folder on the upper left side of your Communite´ Inbox.
To open the main page from a standard web browser, open the browser and navigate to your Communite´ web site.
6 Calendar Access
To listen to today's appointments, press 1 followed by #. To listen to appointments for a specific date, enter the two-digit month, the two digit date, and the two-digit year.
5 Manage Personal Options
1 Set User Status
1 Available
2 At Lunch
3 Away from Desk
4 Do Not Disturb
5 Gone Home
6 In a Meeting
7 On Vacation
8 Out of the Office
9 Out of Town
10 Working at Home
Set date, time, or both, depending on status selected.
4 Manage Personal Prompts
1 Record voicemail greeting
2 Listen to your voicemail greeting
5 Record your name
6 Listen to your name prompt
9 Toggle greeting on and off
5 Administrative Options
1 Personal Groups
3 Passcode
4 Playback Options
5 Notification Options
7 Manage Deleted Messages
1 Manage Deleted Voicemail
1 Save current voicemail
2 Forward message to extension...
3 Skip current message
4 Replay current message
5 Reply to current message...
6 Play test in message body
7 Permanently remove this message
8 Play envelope information
This section describes many features, including listening to, saving, forwarding, replying to, and deleting voicemail. You can access these things through your telephone, or from the Communite´ Personal Settings web page. You can listen to voicemail through computer speakers, a local telephone handset, or a remote telephone number.
You may not have certain options, depending on the features available in your version. See your administrator if you have questions.
1 Manage Voice Messages
1 Listen to New Messages...
2 Listen to Saved Messages...
1 Save current voicemail message
2 Forward message to extension...
Enter number followed by # sign
2 Dial by name
3 Dial by personal group
4 Dial by personal contact
3 Skip to next message
4 Replay current message
5 Reply to current message
1 Call back to this number
2 Reply using voicemail
3 Listen to this number again
4 Call a different number
6 Play text in message body
7 Delete this message, plan next or
1 Delete all others with this subject*
2 Delete all others addressed to this recipient list*
9 Play envelope information
* These options are silent and are not heard by the listener
9 Place a call
Enter the telephone number you want to call, followed by #
2 Dial by name by entering the first 3 characters of your party's last name
4 Dial by personal contact by entering the first 3 characters of your party's last name.
4 Send Voicemail
2 Dial by name
3 Dial by personal group
4 Dial by personal contact
Enter one or more extensions (separated by #, end list with ##).
Record Message...
1 Send
2 Review
3 Rerecord
4 Set Priority
* Cancel reply and return
1 Manage Email
1 Listen to New Email...
2 Listen to Saved Email...
1 Save current email message
2 Forward email to extension...
Enter number followed by # sign
2) Dial by name
3) Dial by personal group
4) Dial by personal contact
3 Skip to next email
4 Replay current message
5 Reply to current email with voicemail
6 Play text in email body
7 Delete this email, play next or
1) Delete all others with this subject*
2) Delete all others addressed to recipient list*
8 Play envelope information
* These options are silent and are not heard by the listener.
Accessing Another EMail Folder
8 Access Another Mailbox Folder
Follow the prompts to access your
1) Custom Folders
2) Sent Items Folder
3) Deleted Items Folder
Press 0 to return to your inbox.
5 Manage Personal Options
7 Manage Deleted Messages
3 Manage Deleted Email
1 Save current email
2 Forward email to extension
3 Skip current email
4 Replay current email
5 Reply to current email with voicemail
6 Play text in email body
7 Permanently remove current email
8 Play envelope information