STUDENT ACCOUNTS OFFICE:
Hours: 8:00 a.m. to 12:00 p.m. (closed for lunch) 1:00 p.m. to 4:30 p.m., Monday through Friday
Cashier Windows: 8:30 a.m. to 3:15 p.m., Monday through Friday
Location: 1st Floor of the Quad, Room 148
1. Billing Information:
Annual charges: The academic year is divided into two billing periods ‑‑ fall semester and spring semester. All services which have an annual charge, such as tuition, required fees, housing, food plans, etc., will have one-half of the annual charge applied to the first billing period and one-half applied to the second billing period (billed in late December). For assistance in calculating the amount to pay, please refer to the information from the Financial Aid Office concerning Estimated Financial Aid and Scholarships below.
Required Fees: These fees are applied to every student. This includes those students studying abroad and those who are student teaching, interning or living off campus. The required fees are: Activity Fee, Student Life Fee, and the Technology Fee. For further information on the required fees, please refer to the following website: http://www.csbsju.edu/SJU-Student-Accounts/Educational-Costs.htm
Other Charges: Charges which do not have annual rates, such as course fees, normally appear on the first statement of each billing period.
2. Billing Statements:
Monthly statements are only available electronically. Students can set up parents/guardians as authorized users. Authorized users will receive an email with their own user name and another email with their password. The authorized users will have the ability to view/print the statement, see current activity, and make payments on the account. The student can access their monthly statement and set up authorized users via Banner Web Self Service at: https://ssb.csbsju.edu/proddad/twbkwbis.P_GenMenu?name=homepage
3. Payment Plan Information:
Standard Payment Plan: Payment is due in full on August 10th for fall semester and January 10th for spring semester. New charges billed on subsequent statements are due on the 10th of the following month. To view our Payment Agreement and Disclosure Statement, please refer to the link below.
Deferred Payment Plan: Monthly payments are to be made as outlined on the Payment Agreement and Disclosure Statement. Payments are due on the 10th of August, September, October, and the 7th of November for fall semester and the 10th of January, February, March, and the 7th of April for spring semester. This plan incurs a finance charge. See the finance charge information below.
Finance Charge: A finance charge equal to one percent (1%) per month of the adjusted balance (previous balance minus any credits and payments) will be assessed to the account. This is an ANNUAL PERCENTAGE RATE of 12 percent. As of the 10th day of each month (or the first business day thereafter), the University will calculate the new balance due by taking the previous balance, and subtracting payments and other credits. Unapplied financial aid (memo items) are not subtracted from the amount due when calculating the monthly finance charge. Financial aid will only be subtracted as the funds are received by the University, or in the case of student employment, as it is earned. Unapplied financial aid (memo items) can include: scholarships, loans, grants, and student employment.
4. General Policies:
Students and parents should be aware that the University expects each semester's balance to be paid on a timely basis. If a student loan is being used to pay all or part of a semester's balance, the application for such loans should be completed well in advance of any payment deadline. Under no circumstances will a student be allowed to proceed into a new semester while still owing money on his account from a previous semester. The Student Accounts Office may hold or cancel registration for failure to pay.
5. Health Insurance The University requires all students to have health insurance. If you have insurance, you are required to provide the Insurance Company name and policy number through the student portal before the first day of class- Student Forms Portal. If you do not have insurance, a provider has been identified to provide coverage that meets the basic requirement. This insurance is available through Student Assurance Services for the 2013-2014 year for $1,466.00. If you are participating in intercollegiate sports, you will need to purchase additional coverage at a cost of $1,262.00 for the academic year.
6. Telephone Numbers:
For information concerning specific charges on accounts, please contact the appropriate department by email or phone:
1. Memo Items:
Any items listed in this section on your billing statement have not been subtracted from your total amount due on your account statement. They are included in the current balance on your electronic payment screen. Please refer to the sections below on loans and scholarships if any memo items appear on your statement.
2. Authorized Financial Aid:
If loans or other aid items appear under this section, you have completed all the steps necessary. The item will apply to the account when the disbursement date arrives. Some Federal Loans have disbursement dates set by regulation to apply near the start of classes. You will not receive finance charges on Authorized Aid amounts. Authorized Aid has already been subtracted from your total amount due on your account statements and the current balance on your electronic payment screen.
Any loans that appear under the MEMO ITEMS portion of the bill are in process. You may subtract these from your amount due. If the loans you plan to take for the school year do not appear under the MEMO ITEMS it means you have not completed the process to apply for these loans. Please refer to the Loan Acceptance Instructions. If you have any questions, please contact the Financial Aid Office.
If any scholarships appear under the MEMO ITEMS portion of the billing statement, it means the Financial Aid Office has not received a photocopy of the thank you letter for this scholarship. Please log in to Banner Web Self Service, go to Financial Aid, Financail Aid and Student Employment Requirements and complete any missing thank you letters and any other requirements.
5. Outside Scholarships:
If you have additional scholarships from outside sources such as your community, service clubs, etc., they will not appear under the MEMO ITEMS portion of the billing statement. The full amount of an outside scholarship check will be applied to your account for the semester during which it is received. You may subtract the scholarships which you are expecting to arrive within the semester. Scholarship amounts that have not arrived by the due date are subject to a finance charge. If you have any questions about specific MEMO ITEMS or other financial aid that does not appear on your billing statement, please contact the Financial Aid Office for assistance.
6. Student Employment:
If you are working on-campus during the school year, you may choose to have all or a portion of your earnings credited to your student account to help cover part of the balance due. New student employees will need to complete a "Billing Account Payroll Deduction Form" during fall orientation to choose this option. If you are a returning student employee, and want to change your payroll deduction, please complete a new "Billing Account Payroll Deduction Form" available online at www.csbsju.edu/se. You may subtract the earnings you plan to apply to your account for fall semester from the balance due. Students are paid monthly for hours worked the previous month. There is a finance charge assessed on any balance due after August 10th, including any balance due that will be covered by future student employment earnings.