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Marathon Travel

Marathon Travel has been selected as the preferred way to provide business travel services for Saint John’s University. Marathon Travel was founded in 1949 and has had extensive experience in collegiate and business travel, and is committed to providing superior service by leveraging technology. They were selected because of their experience with higher education travel requirements and a state of the art web portal which will simplify airline, hotel and car rental reservations.

Services Available Through Marathon Travel:

  • Dedicated Saint John’s University travel desk staff 24/7/365 with dedicated telephone numbers
  • Assistance with individual or group travel
  • Continuous airfare monitoring to capture the lowest fare
  • Online booking tool
  • Assistance in reserving lodging and ground transportation
  • Assistance for stranded or delayed travelers
  • Emergency medical assistance
  • Concierge service and roadside assistance
  • No service fee charged for hotel or car rental reservations

Service Fee Structure:

Domestic Reservations:

Individual Bookings Group Booking (2-9 Passengers)

Agent: $30.00 Agent: $30.00 1st pax/addt'l $15.00 p/pax

Online $10.00 Group Booking (10+ Passengers)

Agent: $15.00 p/pax

International Reservations:

Individual Bookings Group Booking (2-9 Passengers)

Agent: $50.00 Agent: $40.00 p/pax

Online: $10.00 Group Booking (10+Passengers)

Agent: $40.00 p/pax

Hotel Only: $ N/A

Car Only: $ N/A

Air Hold $ N/A (GetThere reservationsl ONLY)

Exchanges: $30.00 domestic / $50.00 international

Payment Information:

Travelers who do not have a University Purchasing Card are asked to use their own personal credit cards when making reservations with Marathon Travel. For those who have a University Purchasing card all Purchasing Card policy and procedures remain in effect.

How to Access the Saint John’s University Online Booking Tool Portal:

Saint John’s University’s Online Booking Tool Portal can be accessed at:

http://wcp.getthere.com/marathoncorporate

On the GetThere log in screen, “Click on Create Account” underneath the red “Log in” button, and enter

Subsite ID: saintjohns

Passwork Key: sjuprofile (these are case sensitive)

Traveler Profiles:

Saint John’s University travelers and travel arrangers are encouraged to build their traveler profile online. The Marathon Travel system stores personal preferences and other pertinent information and then automatically places this data in reservation records which are accessible for both online and counselor-assisted reservations; saving you time and ensuring your preferences and loyalty memberships are always noted and transmitted to suppliers.

To create an account (profile), you need to provide a User Name and Password. Which you will use each time you sign in. Please enter your email address as your user name.

Upon Completion of Building your Account (Profile):

In the red bar of the upper left hand corner, click on “Profile” to review and update your profile.

In the personal information section of your profile, please enter your email address in the space below our name – St. John’s University.  This will allow you to view your reservations made online as well as over the phone, all within the online booking tool under “Trips”.

Agent Assisted Reservations:

Marathon Travel has provided Saint John’s Universitywith a dedicated team of agents and phone numbers. To contact them directly for questions, reservations or emergency travel assistance, please call: 877.879.2143

 

To contact Marathon Travel while you are traveling outside the United States, call collect at: 715.344.6203