Top 10 Questions From New Students

  1. Do I need to bring a computer to campus?
  2. How do I get my username, password and email account?
  3. If I bring a computer to campus, what are the minimum requirements?
  4. What kind of computer should I bring?
  5. Is wireless Internet access available on campus?
  6. Does CSB/SJU require or provide anti-virus software?
  7. What services does IT provide for students?
  8. Will I have Internet access?
  9. What if I have trouble with my Internet connection?
  10. Is there any discounted software available for me to purchase at CSB/SJU?

Do I need to bring a computer to campus?
Students who do not have a personal computer in their room will usually have close access to a computer in a computer cluster in their residence hall, which are available 24 hours a day, 7 days a week. Each computer cluster has a LaserJet printer located in it as well.

In addition, Computer Access Areas are open and accessible when students need them. The Quad Computer Center located at SJU and the Clemens Computing Center located at CSB are open until 1:00am on most days. Each lab has two LaserJet printers for students to use.

How do I get my username, password and e-mail account?
Students will receive their username, password and e-mail account information in a mailing from Admissions after enrolling in mid-May. Typically, a student's username will be her or his first initial, middle initial and last name (e.g. John William Doe's username would be jwdoe). A student's e-mail address is username@csbsju.edu (e.g. jwdoe@csbsju.edu).

If I bring a computer to campus, what are the minimum requirements?
See Requirements for Student Owned Computers Connecting to the CSB/SJU Network.

What kind of computer should I bring?
Desktop versus Notebook

Students may bring either type of computer to campus. Below are some things to consider when deciding between a desktop and notebook:

Portability: Notebooks are more portable than desktops, so can be taken with to the library, class, meetings or home during breaks.
Wireless Internet access: Notebooks provide students mobile access to the wireless Internet zones at CSB/SJU.
Cost: Notebooks tend to be priced slightly higher than desktops in general.
Upgradeability: Desktops provide more options for upgrading and adding hardware (e.g. disk drives and memory). Also, hardware upgrades on desktops are typically cheaper.

Windows PC versus Macintosh

Students may bring either type of computer to campus. Both PC and Macintosh users are able to connect to campus network resources such as the Internet, personal server storage space and email.

Is wireless Internet access available on campus?
CSB/SJU has wireless access zones in every building on both campuses. CSB/SJU uses the IEEE 802.11b/g wireless network standard to allow users to connect to the network from wireless access zones on campus. See Wireless Access at CSB/SJU for more information.

Does CSB/SJU require or provide anti-virus software?
Students are required to run anti-virus software on their PC and Macintosh computers on campus. Click here to find a variety of anti-virus products to choose from, which are free for personal or limited use. If you choose to use one of these products, you are responsible for ensuring you comply with their terms of service.

What services does IT provide for students?
IT Services provides technical support to students. We will assist students with connecting to the campus network, obtaining a network/e-mail account and password and providing support for their computing needs.

Will I have Internet access?
Network connections (both wired and wireless) are available in all residence hall rooms and provide connectivity to the Internet and network resources for student-owned computers, 24 hours-a-day.

What if I have trouble with my network connection?
A connection assistance room will be open on each campus throughout the academic year. Students requiring connection assistance can drop off their CPU at a Connection Assistance Room on either campus.

Is there any discounted software available for me to purchase at CSB/SJU?

Through the institutions' enterprise agreement with Microsoft, CSB/SJU students are able to download and install Microsoft Office 365 ProPlus desktop applications at no additional cost. Office 365 ProPlus includes the familiar and full Office applications, such as Outlook, Word, Excel and PowerPoint, it may be installed on up to five devices, and it is available offline. Your Office 365 installation will be free to you throughout your tenure at CSB/SJU. After you leave CSB/SJU, your Microsoft Office 365 ProPlus subscription will end. At that time, you will have the option of enrolling in other available consumer or commercial subscriptions. After you have your CSB/SJU network account, click the following link for more information and instructions: Get Microsoft Office

Note: If you click on the link above and are prompted to log in, enter the following:

  • User name: ad\username where username = your network username.  You must use a backslash.  ad/username will not work.
  • Password: <your network password>

Please direct questions related to this page to the Help Desk (320) 363-2228 or email helpdesk@csbsju.edu.