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Frequently Asked Questions

Table of Contents

Where is the Student Accounts Office?

The Student Accounts Office is located on the second floor of the Main building, #230.

37 College Ave. South
St. Joseph, MN 56374

When is the Student Accounts Office open?

The cashier windows are open from 9:00 a.m. until 3:30 p.m. Office hours are from 8:00 to 4:30.

When are payments due?

The academic year is divided into two billing periods -- Fall Semester (billed in mid July and due August 10) and Spring Semester (billed in mid December and due January 10). All services which have an annual charge, such as tuition, room, etc., will have one-half of the annual charge applied to the first billing period and one-half applied to the second. Charges which do not have annual rates, such as class fees, appear on the first statement of each billing period. Billing statements are sent out monthly to the permanent address listed. They may also be accessed through Banner Web Self Service, our online student access site. Payment of bills are due on the 10th of each month.

What are the required fees for and do I have to pay them?

All four fees described below are applied to every student for each semester that they are registered. This includes those students studying abroad and those who are student teaching or interning off campus. The fees are also applied to those students living off campus.

Student Life Fee: $68.00/semester

All students have access to the campus center facilities on both campuses, such as workout facilities and the field houses.  This fee covers maintenance of and improvements to the Haehn Campus Center and the Warner Palestra and McNeally Spectrum.  It is impossible to regulate who does and does not utilize the facilities since they are available to all students. Therefore, this fee is applied to all students regardless of living arrangements.
Contact Student Development with any questions or comments regarding this fee.  This department is located in Mary Commons 228, CSB 320-363-5601.

Activity Fee: $96.00/semester

All students have access to free events and activities on both campuses, such as speakers, athletic events, performances, and clubs, as well as after-hour buses and security on weekend after-hour buses.  This fee covers the cost of such events and is applied by the CSB and SJU Senates.  All funds from the Activity Fee are paid to the senates and go directly to the students.  The Activity Fees for those students studying abroad go directly to the study abroad program and pay for trips and events abroad.  All events and activities are available to all   students.  It is impossible to regulate who does and does not attend the events and activities.  The Activity Fee is sent with all study abroad groups to be used for group activities.
Contact Student Activities with any questions or comments regarding this fee.  This department is located in Upper Mary Commons, CSB 320-363-5254.

Technology Fee: $110.00/semester

The Technology Fee is used to pay for all technology-related resources available to students residing on and off campus and those who are studying abroad. Among other things, the fee helps pay for e-mail accounts, network storage space, software licensing, the Banner system and internet service--as well as technical support and training related to these services. Since the fee covers services provided to all CSB/SJU students, it cannot be waived for individuals.
Contact Information Technology Services with any questions or comments regarding this fee.  This department is located in Quad 090A, SJU 320-363-2228.

Health Center Fee: $125.00/semester

A new charge appears on your account this year, the CSB Health Center fee.  This fee supports the newly created CSB Health Services.  CSB Health Services has been designed with the specific needs of college-age women in mind, while assisting them in making good self-care decisions as they transition into adulthood.  The women of Saint Benedict will find an experienced staff who can address these needs in a comfortable, confidential environment. 

Primary care services offered to the women of St. Ben’s will include: preventative care such as routine physicals, travel consults, treatment of acute injuries, illnesses, and mental health conditions, vaccinations and screening programs .  In addition to a lab, some pharmaceuticals will be stocked to provide additional convenience for patients.
Contact the CSB Health Center with any questions or comments regarding this fee. This department is located in the lower level of Lottie, CSB 320-363-5605.

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How can I pay my bill?

Bills may be paid by check, cash, credit card, or by making online credit card or webcheck payments through Banner Web Self-Service. Payments may be sent to the office through the mail, or over the phone. The College offers two payment plans as outlined in the Payment Agreement and Disclosure Statement which is sent to new students. These plans are the Standard Payment Plan (payment in full on August 10 and January 10) and the Deferred Payment Plan (monthly payments due on the 10th of August, September, October, and November for Fall Semester, and January, February, March, and April for Spring semester). The Deferred payment plan has a finance charge of 1% per month based on the outstanding balance due.

What is the Payment Agreement and Disclosure Statement?

The Payment Agreement and Disclosure Statement is an agreement between the student and the College that outlines how the student will pay their obligation to the school.  It also outlines finance charges,  use of ID card, use of Financial Aid, and your billing rights.  You must have a Payment Agreement and Disclosure Statment filed with the school. 

How can I submit a Payment Agreement and Disclosure Statement?

You can access the agreement at https://www.csbsju.edu/csbstudentaccounts/payagree.aspx.  Please read the agreement thoroughly before submitting. 

Why do I have a finance charge?

A finance charge of 1% per month (Annual Percentage Rate of 12%) is applied to the "adjusted balance" due on the 10th of each month.  The adjusted balance is calculated by taking the previous balance on your statement and subtracting any credits and payments.  To avoid a finance charge, your payment in full must reach the Student Accounts Office by the 10th of the following month.    

How do I get my student employment money?

Each student must fill out a form stating where they would like their student employment funds to be applied. This form should be filled out at the Student Employment Office located on the second floor of the Main building across from the Student Accounts Office.

Choices are as follows:

100% Billing Account

75% Billing Account / 25% to Off Campus Bank Checking Account

50% Billing Account / 50% to Off Campus Bank Checking Account

25% Billing Account / 75% to Off Campus Bank Checking Account

100% to Off Campus Bank Checking Account

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Can I cash traveler's checks?

Yes, traveler's checks are treated just like a regular check and can be cashed at the CSB Student Accounts Office. Checks can also be cashed at the Information Desk in the Haehn Campus Center at CSB, and at the SJU Student Accounts Office. In adddition, ATM's can be found on both campuses. At CSB, the lobby of the Gorecki has a Central MN Credit Union ATM. At SJU, the basement of Mary Hall by the Mail Center has a Bremer ATM, and the basement of the Quad near Dining Services has a Collegeville Credit Union ATM.

When does payroll go on my account?

Student payroll goes on student accounts approximately 10-14 days after time cards are due. Time cards are normally due on the 1st of the month. For additional student employee payroll questions, please contact the Student Employment Office at 320-363-5388 or email seoffice@csbsju.edu

Can I get a print out of my bill?

A printout is available through Banner Web Self-Service (our 24 hours a day online student access site).  The office is able to print out your current balance.

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When are my loans going through?

This question should be addressed to the Financial Aid Office at 320-363-5388 or mailto:csbfinaid@csbsju.edu.

How can I put money on my food account?

Money placed on your food account should be brought to the Food Service Office. The Food Service Office is located in the Gorecki Center 320-363-5112.

How can I get more money, loans, work study, and other financial aid?

This question should be addressed to the Financial Aid Office at 320-363-5388 or mailto:csbfinaid@csbsju.edu

If there is a credit on my billing statement, can I get a check sent to me?

Yes, any time that a credit balance exists on your account, a check can be sent to you. A check can be processed at the Student Accounts Office window with the appropriate ID, (Banner ID card or Drivers License).

A check can also be mailed via a request from a CSB email account. The email should include: the amount of the check (cannot exceed the credit amount in account), the name of the person the check should be made out to, and the address the check will be sent to. Please email at csbstacct@csbsju.edu to request your check.

If you prefer, you may carry a credit balance on your account. When new charges are applied to your account, your credit balance will decrease by the new charges.

If you are not returning for the following semster, please email at csbstacct@csbsju.edu to request your check. You will need to provide the student ID number and address that the check should be sent to. If you do not phone, a check will be sent to your permanent address approximately 30 days after the end of the semester.

How can I get a deferment on my Perkins loans?

Questions regarding Perkins Loans may be addressed to the Director of Student Accounts Office, Dave Schneider,or by contacting ACS at 1-800-432-2372.  The Student Loan Book may also answer your Perkins Loan questions.

What services does the Student Accounts Office provide?
  • Cash checks
  • Payment of bills
  • Cash reimbursements
  • Payment of Advance Payments
  • Help students and parents with questions concerning their bill

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