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Frequently Asked Questions
Table of Contents
- Where is the Student Accounts Office?
- When is the Student Accounts Office open?
- When are payments due?
- How can I pay my bill?
- What is the Payment Agreement and Disclosure Statement?
- How can I submit a Payment Agreement and Disclosure Statement?
- Why do I have a finance charge?
- How do I get my student employment money?
- Can I get a money order?
- Can I cash a traveler's check?
- When does payroll go on my account?
- Can I get a printout of my bill?
- Where can I pay my phone bill?
- When are my loans going through?
- How can I put money on my food account?
- How can I get more money, loans, work study, and other financial aid?
- What is the medical charge for?
- If there is a credit on my billing statement, can I get a check sent to me?
- How can I get a deferment on my Perkins loans?
- What services does the Student Accounts Office provide?
Where is the Student Accounts Office?
The Student Accounts Office is located on the second floor of the Main building, #230.
37 College Ave. South
St. Joseph, MN 56374
When is the Student Accounts Office open?
The cashier windows are open from 9:00 a.m. until 3:30 p.m. Office hours are from 8:00 to 4:30.
When are payments due?
The academic year is divided into two billing periods -- Fall Semester (billed in mid July and due August 10) and Spring Semester (billed in mid December and due January 10). All services which have an annual charge, such as tuition, room, etc., will have one-half of the annual charge applied to the first billing period and one-half applied to the second. Charges which do not have annual rates, such as class fees, appear on the first statement of each billing period. Billing statements are sent out monthly to the permanent address listed. They may also be accessed through Banner Web Self Service, our online student access site. Payment of bills are due on the 10th of each month.
How can I pay my bill?
Bills may be paid by check, cash, credit card, or by making online credit card or webcheck payments through Banner Web Self-Service. Payments may be sent to the office through the mail, or over the phone. The College offers two payment plans as outlined in the Payment Agreement and Disclosure Statement which is sent to new students. These plans are the Standard Payment Plan (payment in full on August 10 and January 10) and the Deferred Payment Plan (monthly payments due on the 10th of August, September, October, and November for Fall Semester, and January, February, March, and April for Spring semester). The Deferred payment plan has a finance charge of 1% per month based on the outstanding balance due.
What is the Payment Agreement and Disclosure Statement?
The Payment Agreement and Disclosure Statement is an agreement between the student and the College that outlines how the student will pay their obligation to the school. It also outlines finance charges, use of ID card, use of Financial Aid, and your billing rights. You must have a Payment Agreement and Disclosure Statment filed with the school.
How can I submit a Payment Agreement and Disclosure Statement?
You can access the agreement at https://www.csbsju.edu/csbstudentaccounts/payagree.aspx. Please read the agreement thoroughly before submitting.
Why do I have a finance charge?
A finance charge of 1% per month (Annual Percentage Rate of 12%) is applied to the "adjusted balance" due on the 10th of each month. The adjusted balance is calculated by taking the previous balance on your statement and subtracting any credits and payments. To avoid a finance charge, your payment in full must reach the Student Accounts Office by the 10th of the following month.
How do I get my student employment money?
Each student must fill out a form stating where they would like their student employment funds to be applied. This form should be filled out at the Student Employment Office located on the second floor of the Main building across from the Student Accounts Office.
Choices are as follows:
100% Billing Account
75% Billing Account / 25% to Off Campus Bank Checking Account
50% Billing Account / 50% to Off Campus Bank Checking Account
25% Billing Account / 75% to Off Campus Bank Checking Account
100% to Off Campus Bank Checking Account
Can I get a money order?
The office is able to print out college checks payable to any requested recipient.
Can I cash traveler's checks?
Yes, traveler's checks are treated just like a regular check. Checks can also be cashed at the Information Desk in the Haehn Campus Center at CSB, and at the SJU Student Accounts Office. In adddition, ATM's can be found on both campuses. At CSB, the lobby of the Haehn Campus Center has a First State Bank ATM, and the lobby of the Gorecki has a Centrail MN Credit Union ATM. At SJU, the basement of Mary Hall by the Mail Center has a Bremer ATM, and the basement of the Quad near Dining Services has a Collegeville Credit Union ATM.
When does payroll go on my account?
Student payroll goes on student accounts approximately 10-14 days after time cards are due. Time cards are normally due on the 1st of the month.
Can I get a print out of my bill?
Yes, the office is able to print out your current balance. A printout is also available through Banner Web Self-Service (our 24 hours a day online student access site).
Where can I pay my phone bill?
Phone bills may be paid at the Student Accounts Office. Phone bills are placed on each student's billing account.
When are my loans going through?
Questions on loans, grants, work study, scholarships and other financial aid should be addressed to the Financial Aid Office.
How can I put money on my food account?
Money placed on your food account should be brought to the Food Service Office. The Food Service Office is located in the Gorecki Center (363-5112).
How can I get more money, loans, work study, and other financial aid?
This question should be addressed to the Financial Aid Office at 320-363-5388 or mailto:csbfinaid@csbsju.edu.
What is the medical charge for?
Medical and pharmacy charges are applied to students that utilize the St. John's Medical Center services. If insurance covers these charges, please allow extra time for the charges and credits to be processed. If you have questions concerning the medical charges, refer to the St. John's Medical Center (320-363-3142) or the insurance processor (1-800-645-6554 or 363-4223).
If there is a credit on my billing statement, can I get a check sent to me?
Yes, any time that a credit balance exists on your account, a check can be sent to you.
You will need to provide the student ID number and the permanent address that the check shoud be sent to. Please call our office at 320-363-5387 or email at csbstacct@csbsju.edu to request your check.
If you prefer, you may carry a credit balance on your account. When new charges are applied to your account, your credit balance will decrease by the new charges.
If you are not returning for the following semster, please call our office at 320-363-5387 or email at csbstacct@csbsju.edu to request your check. You will need to provide the student ID number and permanent address that the check should be sent to. If you do not phone, a check will be sent to your permanent address approximately 30 days after the end of the semester.
How can I get a deferment on my Perkins loans?
Questions regarding Perkins Loans may be addressed to the Director of Student Accounts Office, Dave Schneider,or by contacting AFSA Data Corporation at 1-800-423-2372. The Student Loan Book may also answer your Perkins Loan questions.
What services does the Student Accounts Office provide?
- Cash checks
- Payment of bills
- Cash reimbursements
- Payment of Advance Payments
- Help students and parents with questions concerning their bill