Major: Communication Minor: Hispanic Studies
Intern Title/Name of Organization: Marketing Intern at Fishbowl Solutions
How did you find out about the internship and what was the application process?
I first learned about the position through the posting on the Minnesota Private Colleges Job and Internship Fair website. I stopped by their table at the fair and talked about my past experience and why I was interested in interning with them. I also gave them my resume and they scheduled to interview me the next day at the fair.
I had one interview with a recruiter at the fair, and then I was contacted shortly after to schedule a second interview at the company. A few weeks later, I joined a couple of other prospective interns at Fishbowl Solutions for a day full of interviewing with different people in the company, completing a written test, and learning about the company culture. We also went to a company social at a nearby restaurant after the day of interviewing which really made me feel welcome as a potential intern and got me excited about the possibility of working there.
What are some of the highlights?
Because Fishbowl Solutions is a small company, I got to know everyone pretty well. Everyone was very welcoming since day one, and they were always there to provide guidance. I experienced Fishbowl's motto of "work hard, play hard" right away, and was honored to be a part of a company that truly rewards its employees for everything they do. I was not treated as "just an intern," and was a part of all company meetings, events, and outings which allowed me to really build on my professional skills.
What was a "typical day" like? What were some of your major responsibilities?
On Monday mornings, we would first have a Sales and Marketing team meeting where we each shared our "personal best" and "business best" of the previous week with the team and then went over the agenda for the week. After the meeting, I would go to my desk, go through and respond to my personal emails, and the other accounts that I was responsible for as an intern. I would add new business and customer contacts to our Customer Resource Management System, edit, update and create brochures and white papers, edit and create Webinar videos, update social media sites, and work on web development.
What were some of the challenges of your internship?
Because Fishbowl Solutions is a software company and Oracle Gold Partner specializing in Oracle WebCenter Content and Oracle Enterprise Content Management, I felt a little lost at first with their products because I did not know a lot about software. It took me a few weeks to truly become familiar with their products, how the different kinds of software work, and why they are so valuable. The software consultants would always include me on their meeting invites and were very helpful in my learning process which I greatly appreciated.
What did you learn?
By working in a small company with a Sales and Marketing team of about ten people total, I really learned how necessary it is to have open communication to allow for continuous learning. I learned to constantly ask myself why we were doing things a certain way and what we were trying to accomplish in order to bridge the gap between the sales and the marketing teams. I was able to wear multiple hats in that I was a Marketing Intern, but I was also involved in the sales cycle, and learning how the software development process worked. One example of this was helping one of the software consultants translate a spreadsheet of product information from German to English.
I quickly learned the importance of research as Tim Gruidl, President and Johnnie alumnus, is big on collecting and analyzing data before executing a plan. He also taught me the importance of improving processes to drive greater results. Part of my responsibility as an Intern was to update and create "Standard Works" for everything I did. When a Standard Work is created, it gets uploaded into Fishbowl's Content Management system, where anyone in the company can access it. Standard Works allow for a structured process so that we can get to the root of a system instead of patching up the system. The key learning I took from this was that you need to know your base so that you are not reinventing the wheel; this helps to drive greater results as it saves time.
What advice would you give other students interested in internships?
One of the most important things I learned in the internship search was that you need to know how you can align your values and experiences with the company's mission and values. If you want to work for a company and cannot align with their values, then they will have a difficult time hiring you.